Frequently Asked Questions

Q. Why choose Libertas?


L.E. Phillips Libertas Treatment Center offers a comprehensive treatment and recovery program that emphasizes wellness, dignity, and self-respect. Our continuum of quality programs meets the specific needs of each individual and family. Treatment programs use a multi-disciplinary team of professionals including counselors, physicians, psychiatrists, nurses, psychologists, social workers, and pastoral care professionals. We are accredited by the Joint Commission on the Accreditation of Health Care Organizations and certified by the State of Wisconsin for treatment of alcoholism and drug abuse. Our outpatient programs are certified for alcohol and drug abuse as well as mental health issues.

Q. How do I start the admission process?


The admission process starts with a telephone call to our intake staff at 715.723.5585 or toll-free, 800.680.4578. A brief history of your addiction and medical health will be obtained along with insurance information. LE Phillips Libertas Treatment Center is a service of St. Joseph's Hospital. Criteria for admission must be met. We will assist with verifying your funding source to determine benefits available to you as well as determine whether preauthorization by your insurance carrier is required.

Q. How do I get someone admitted?


Admission is voluntary. We are not a locked facility. We do not hold patients against their will. The admission process starts with a telephone call to our intake staff at 715.723.5585 or toll-free, 800.680.4578.

Q. What type of funding is available for         treatment?


Some insurance programs will cover a portion of treatment; however, you should consult with your carrier to verify St. Joseph's Hospital is within your provider network as well as obtain pre-authorization. We will bill insurance, Medicare, Badgercare, or county provided prior authorization is obtained when appropriate. Please bring your insurance card with you. This ensures we have the correct information and address for billing. Personal pay arrangements can be set up prior to admission. Badgercare Core Plus has no benefits for alcohol or drug treatment or mental health counseling, so another source of funding would have to be obtained prior to admission. Various insurances, Badgercare, and Medicare may also be managed by a Health Maintenance Organization, in which case a prior authorization would have to be obtained before admission. We will help you determine this when you call. A personal payment plan can be set up by calling Patient Accounts at 715.717.7678.

Q. What items can I bring with me?


In the event you enter inpatient treatment following detox, clients may bring a few changes of clothing. Laundry facilities are available. Bring a favorite pillow or comfort item. Cellphones, laptops, TVs, cameras and other electronics are not allowed due to storage and liability concerns. Small amounts of favorite foods or soda (no energy drinks) in sealed containers are allowed for personal use. Aerosol containers, perfumes, or other products which list alcohol as an ingredient are not allowed. Bring your medications with you in their original containers. The physician will review them to ensure you continue use as appropriate with your treatment program.

Q. How long is the Outpatient Treatment         program?


The length of treatment is based upon the results of the assessment and counselor recommendations.

Q. What happens after treatment?


Treatment does not end when you are discharged from inpatient treatment. An aftercare plan is set up with you and your counselor prior to discharge. This treatment plan contains recommendations for continuing care which will include continued counseling on an outpatient basis and additional services as appropriate. You will be discharged from outpatient AODA treatment and mental health counseling when you have successfully met the goals on your treatment plan.

Q. What if I'm concerned about the detox         process?


Detox has both physical and emotional components. Detox services without follow-up and treatment services are very ineffective as a response to addiction. It simply places a sober, but vulnerable, addicted person back in the same environment. You will see a physician every day during your detox process. Your withdrawal symptoms will be managed by the physician and the nursing team.

View signs you or your loved one may need detox services.

Q. Can calls be made and received?


Patients are allowed to make phone calls. Landline phones are available by each lounge. A pre-paid long distance calling card is recommended for making long distance calls on the Center's land line phones.

Q. What services are available on an         outpatient basis?


LE Phillips Libertas Treatment Center provides personalized outpatient alcohol and other drug abuse (AODA) treatment plans based on each client's needs and circumstances. We offer individual sessions, group therapy, education, social interaction, and family participation. All levels of psychological and emotional distress can be addressed by our professional mental health staff.

Our mental health services consist of comprehensive evaluation, individual, couples, and family counseling.

Q. Can you keep someone there who doesn't         want to be there?


We do not hold patients against their will.

Call 715-723-5585 for a free consultation.

Get help now

Call our 24-hour help line.
715-723-5585 or 800-680-4578

Do you have a problem?

Take the assessment.

Visitation Schedule

Visitation hours for detox/inpatient clients are:
Monday through Friday from 3 PM until 5 PM
Saturday and Sunday from 2 PM until 5 PM

Visitation hours for residential rehab clients are:
Tuesday and Wednesdays from 5:30 until 7 PM
Saturday and Saturday from 2 PM until 5 PM